The right is reserved to change any route or arrangement should it be necessary, and to offer alternatives of equal value - or to cancel any scheduled tour. The right is also reserved to decline any person as a member of any tour at anytime, should the person be the cause of any inconvenience or hazard to themselves or to other passengers.
Cancellations
30 per cent of total costs if cancelled 35-25 days prior to arrival; 50 percent of total costs if cancelled 24-05 days prior to arrival; 100 percent cost if cancelled 04 days prior to arrival.
Liability
The company and their Agents enact only as the agents of the passengers and shall not be liable for injury, delays, loss or damage in any manner, in matters pertaining to tours, transport, hotel and lodge accommodation. All claims are subject to jurisdiction under the laws of the Republic of Kenya.
Prices & Rates
Prices are based on fares and other costs prevailing at the time price lists are issued, and are subject to change without notice. Rates include hotel accommodation with full board table d'hote meals whilst on safari and meals in Nairobi and Mombasa as indicated on the itineraries; all expenses in connection with the vehicle and driver for the itineraries as set out; government hotel taxes and hotel service charge; all entry to parks, etc. Not included are any airport taxes, visas, gratuities (other than service charges), beverages, laundry or any other personal expenses.
Reservations
A deposit of 20 percent of the tour cost is required on booking and the balance not later than 30 days prior to commencement of the tour. Payment in full is required where bookings are made less than 30 days before the tour begins. Not withstanding any prior confirmation of arrangements, the right is reserved not to execute tours if payment has not been received in accordance with the foregoing.